THEISHow to THEIS
Short practical guides — from connecting networks to billing. If you are stuck, write to us in the app via Support.
Getting started: setting up a team and first steps
From sign-up to your first scheduled post in a few minutes.
Read the guide →
Connecting a YouTube channel
Secure linking via a Google account and what to do when the channel gets disconnected.
Read the guide →Connecting Instagram and Facebook
IG must be a professional profile linked to a Facebook Page — we will walk you through it.
Read the guide →Connecting TikTok
Signing in with a TikTok account and setting the visibility of published videos.
Read the guide →First post and planning
Writing a post, previews for each network, the calendar and automatic publishing.
Read the guide →Team roles and permissions
Who may do what: roles, publishing permissions per network and invitations for new members.
Read the guide →Content approval (including by a client without an account)
The approval flow in the team and a link for the client that requires no registration.
Read the guide →Billing, seats and subscription changes
How seats and plans work, the extra charge for storage, invoices with a VAT number, changing your card and cancelling.
Read the guide →Stats and comment inbox
Results from all networks without exports, and replying to comments from one place.
Read the guide →Event mode: video production from A to Z
What event mode is, what a match day looks like and how to get it.
Read the guide →Events and modes: separate projects
How to separate projects into events in THEIS, switch between them and who sees which event.
Read the guide →Statuses, pillars and labels
Colour statuses on cards, content pillars and free labels — what they are for and where you set them.
Read the guide →Connecting networks for the planner
How to connect YouTube, Instagram, Facebook, TikTok, Threads and LinkedIn accounts to THEIS.
Read the guide →Connecting networks for video production
Every event has its own connected network accounts — why that is and how to set them up.
Read the guide →Shop and rainbow rewards
The internal shop: what the team collects rainbows for, how to set the rates and what they can buy with them.
Read the guide →Team broadcast message
How to send the whole team a notification that arrives on the computer as well as on the phone.
Read the guide →Video database
An overview of all videos of the event with the option to edit, add manually and delete.
Read the guide →The video production process
Series, distribution channels, production steps and the set of end cards — the framework by which videos pass through the team.
Read the guide →Upload and video names
What the team fills in when uploading a video, how the title is assembled from it and what then shows on the cards.
Read the guide →Automatic rules
Set the conditions and newly uploaded videos will sort themselves onto the right channels or skip steps.
Read the guide →Asset library and partners
Logos, injections and end cards under your own names plus the partners they belong to.
Read the guide →Partner delivery
How many times partner logos and end cards appeared in published videos and how it is counted.
Read the guide →Operation and maintenance
Temporarily pausing work, notification settings and other operational switches of the organisation.
Read the guide →Connecting Threads
Threads has its own login, not a Meta account. Limits, carousel and replying to comments.
Read the guide →Connecting LinkedIn
Publishing goes to the company page, not to a personal profile. And the token is refreshed manually.
Read the guide →Connecting Twitch
Streams, viewership and clips. Read only — nothing is published to Twitch.
Read the guide →Connecting Kick
Kick has no history, streams are recorded live. We cannot fill in what happened earlier.
Read the guide →Streams
Broadcast streams, the viewership curve, clips and audience growth in one place.
Read the guide →Board
A shared canvas for ideas and campaigns. Notes, arrows, voting and live collaboration.
Read the guide →My Flow
A personal list — what is waiting for you right now according to your role in production.
Read the guide →A monitor for the wall
A large-screen overview for the crew. It runs on its own and updates live.
Read the guide →Reprimand
What they are for, who sees them and why they have no effect on rainbows or on roles.
Read the guide →Games
A short distraction that earns you rainbows for the Shop.
Read the guide →