Help Operation and maintenance

Operation and maintenance

V Settings → Operations and maintenance are toggles with which you temporarily pause the team's work, fine-tune how production runs and set up notifications. Changes are saved automatically — there is no Save button here.

System

Card System contains three things that come in handy when something is being reconfigured or fixed:

  • System maintenance — switching it on pauses work for the whole team. Instead of the application they see the message you write in the field A message for the user (it appears under the toggle as soon as you turn it on). Admins carry on working and a label lights up next to the name Active, so that you do not forget about it.
  • Pause upload — it only closes the uploading of new videos. The rest of the application works normally; instead of the form the team sees your A message for the user. Admins can upload.
  • Reload the app for everyone — the button Renew… loads the latest version of the app on all open devices. It comes in handy right after you change a setting. It reloads for you too, and work in progress is not lost.
Maintenance as well as paused uploading takes effect immediately for everyone who has the application open at that moment. For System maintenance and next to the button Renew… we will still ask for confirmation. You switch it off again with the same toggle.

Workflow

Two video production settings:

  • Review before copy — when it is off, the Review step is skipped and the uploaded video goes straight to copy.
  • Template for video names — the pattern from which the name of a newly uploaded video is assembled. In it you can use {SERIE} a {DATUM}; the pre-filled form is {SERIE}_{DATUM}, the result looks something like show_2026-06-20.

Notifications

The switch Alerts for new tasks sends a team member a notification the moment a video is added to their My Flow. When it is on, you can adjust Title a Text messages and use variables in them {STATUS}, {CISLOVKA}, {DRUH}, {TITLE}, {ROLE} a {AUTOR}.

Below that is Key for delivering notifications. Without it, notifications will not reach the browser. You fill it in once during setup and then never touch it again.

Cards Workflow a Notifications are shown only to organisations that have event mode (video production) switched on. It is switched on in Settings → Events and modes.
Did not find the answer? Write to us in the app via Support (chat), or to e-mail — we reply within 24 hours.