Help Billing, seats and subscription changes

Billing, seats and subscription changes

How the price is calculated

Basic costs 499 CZK/mo and includes 5 seats, Pro 2 999 CZK/mo and 20 seats, Pro AI 9 999 CZK/mo and 50 seats. A seat = one person with access. Seats are not bought one at a time — when your team outgrows the plan, you move up a plan. Enterprise is by agreement.

Where to find billing

Settings → Billing: the current plan, the number of seats, the price and the date of the next payment. The button Payment management opens a secure portal (Stripe) where you can:

  • you change the payment card,
  • you can download all invoices,
  • you fill in the billing details including the company ID/VAT number,
  • you cancel the subscription.

Cancellation and data

You can cancel at any time, with no notice period. Access runs until the end of the paid period and we then keep the data for another 60 days — if you change your mind, you restore it and carry on exactly where you left off.

Failed payment: if a payment fails (e.g. an expired card), the administrator will see a notice in the app with a “Fix payment” button. Access is not locked straight away — there is time to sort it out.
Did not find the answer? Write to us in the app via Support (chat), or to e-mail — we reply within 24 hours.